Networks & Wi-Fi
Dead zones, dropouts, switches, VLANs, DHCP and DNS problems.
Your IT guy, after hours.
Experienced support for small businesses in the northwest suburbs — evenings and weekends, so the fix doesn't cost you a workday.
- No contract, no monthly minimum
- Networks, servers, workstations, backups
- Same-evening response on most calls
- Enterprise servers and networks, not a repair counter
What I fix
Servers & backups
Windows Server, Active Directory, file shares, backups that actually restore.
PCs & workstations
Windows issues, printers, Office, email, and new machine setup.
Office moves
New space or expansion, wired and working before Monday.
Health checks
A plain-English report on what you have and what's about to break.
Documentation
Diagrams and inventories, so the next problem takes ten minutes.
Not sure what you need? Start with the $199 health check.
One evening on site, one clear report: what you have, what's broken, what to fix now, what can wait. No obligation to hire me for the work.
Services & rates
Published prices, no contract, no monthly minimum. Call once a year or once a week.
| On-site troubleshooting | $75/hr · 1 hr min |
|---|---|
| Network & Wi-Fi troubleshooting | $100/hr |
| Server & infrastructure work | $100–125/hr |
| New workstation setup | $100–150 each |
| Network & IT health check | $199 flat |
| IT documentation package | $250–500 |
| Office technology move | quoted per job |
| Monthly support plan | from $99/mo |
Travel included inside the service area. Hardware billed at cost, or buy your own and I'll bill labor only.
Who I work with
Businesses of 1–30 employees: manufacturers, contractors, accounting and law offices, insurance agencies, warehouses, distributors, real estate and property management.
Also available to MSPs
I came up on the MSP side, so I know how you work. Subcontract smart-hands in the northwest suburbs — deployments, hardware swaps, cable and network troubleshooting, weekend project work.
Evenings and weekends, on purpose.
Most IT help is only available exactly when you're trying to work. That means the fix and the downtime happen at the same time.
6amnoon6pmmidnight
Mon–Fri
6 – 11 pm
Saturday
9 am – 5 pm
Sunday
by arrangement
Nobody loses a workday
Server reboots, switch swaps and migrations happen after close. Your staff comes in Monday to a working office.
Weekend project windows
Office moves and upgrades need hours of uninterrupted time. A Saturday gives you that without paying overtime rates.
You get a person, not a queue
Calls and texts come to me. Most get a same-evening reply, not a ticket number and a callback window.
Emergencies
Server down or the whole office offline? Call regardless of the hour. If I can help remotely that night, I will.
About
I'm Nate. By day I'm the IT administrator for a multi-site manufacturing company — servers, two Active Directory forests, Exchange, firewalls, switches and backups across six buildings.
That's a different job than replacing a laptop battery. When your network is dropping, your server is out of space, or you're moving offices, you want someone who has already done it at scale and knows what to check first.
Before that I came up through a managed services provider, where I was promoted to team lead inside six months. That meant supporting a lot of different companies rather than one — software platforms, end users, hardware in the field, and the kind of problems that don't match anything in a manual.
Northwest Suburban IT is how I bring that to businesses too small to justify a full-time IT person or a managed services contract. Local, experienced, and available when your business isn't trying to run.
- Based in Rolling Meadows — most of the service area is inside 20 minutes
- Multi-site infrastructure — Windows Server, Active Directory, Exchange, Hyper-V, Meraki, HPE across six buildings
- MSP-trained — promoted to team lead in under six months, supporting small-business environments across many industries
- Enterprise software support — account management and technical support for a national HR and payroll platform
- Hardware and software together — field support for a global plumbing-technology manufacturer's connected products
- Manufacturing background — ERP, shop-floor systems, industrial networks
Nate — Rolling Meadows, IL
Request service
Tell me what's going on and when you'd like it looked at. If it's something I can't help with, I'll say so and point you somewhere better.
- Call or text224-612-0667
- Emailnwsuburbanit@gmail.com
- Based inRolling Meadows, Illinois